How ITIL Supports Automation and AI in ITSM
In today’s rapidly evolving digital landscape, automation and Artificial Intelligence (AI) are revolutionizing IT Service Management (ITSM). As organizations strive for efficiency and agility, frameworks like ITIL play a crucial role in enabling the seamless integration of these technologies. Understanding the difference between ITIL vs PMP can help professionals choose the right path to advance their careers in this transformation-driven era.









